Privacy Policy

1. Data Controller Identification

Singularity Experts, S. L. is the data controller of your personal data for the purpose of providing the services identified in section 5 of this Privacy Policy ("Website").

Singularity Experts, S. L. is a company located at Calle Maldonado 29, 28006 Madrid, and its CIF number –equivalent to the EIN number– is B88127337 ("Singularity Experts").

At Singularity Experts, we are committed to the fundamental right to data protection. This Privacy Policy is aimed at informing you about your rights under the General Data Protection Regulation ("GDPR") and the Organic Law on the Protection of Personal Data ("LOPD").

Although Singularity Experts is not required to have a Data Protection Officer under the GDPR, we have privacy professionals who are available to assist with any questions or inquiries you may have regarding this matter.

You can contact us at helloworld@singularity-experts.com or by calling +34 919 036 731.

2. Key Points of Our Policy

In this Privacy Policy, we explain each of the services provided by Singularity Experts that involve the processing of your personal data.

Therefore, we will inform you about:

3. What Information Will We Collect from You?

We collect information about you when you contact us through the channels provided on the website. We do not use cookies for this data collection.

When you register through these channels, we may collect your email or username, as well as any other data necessary to address your request or process your inquiry.

4. What Is the Source of Your Data?

We consider that all data processed by Singularity Experts has been provided by you voluntarily.

If the personal data provided belongs to a third party, you guarantee that you have informed them about this Privacy Policy and obtained their authorization to provide the data to Singularity Experts for the purposes mentioned above. Furthermore, you guarantee that the provided data is accurate and up to date, and you are responsible for any direct or indirect damage or harm that may arise from the breach of this obligation

5. How Will We Use Your Personal Information? What Services Will We Provide?

Singularity Experts acts as the data controller for all purposes related to the processing of personal data.

These purposes are:

a. Keep you informed about Singularity Experts' products and services, send you news, notify you about events, and inform you about other activities that may be of interest to you.

b. Provide the services you have requested and address your information requests, as well as facilitate the exercise of your rights.

Since you are contacting us to request commercial information, according to the GDPR, obtaining explicit consent for the processing of your data is not necessary as that commercial relationship is the legal basis for the processing.

We do not rely on automated decision-making or profiling based on your personal data. We will only create a profile when you have contracted our service because the purpose of the service is to analyze your skills and interests to guide you in your education and professional development. Only you will have access to the results, and Singularity Experts will process this anonymized data in accordance with applicable laws and with the utmost confidentiality.

6. Data Disclosure and International Transfers

Our personnel may access your information, and they are aware of the purposes for which it can be used and its limitations. They are bound by the duty of confidentiality. Additionally, competent public and judicial authorities may access your information when required by applicable regulations. For the provision of the services we offer, it is necessary for our service providers to access your data as data processors. We have contractual agreements with these service providers that establish the conditions of use and the security measures applicable to the data, ensuring that they cannot use it for different purposes. These providers may include those involved in services such as payment management, data storage, analysis and measurement of the use of our digital services and social networks, sending communications via email or SMS, or participation in events, surveys, or sweepstakes. Additionally, to process the information we obtain in an automated manner about how you use our services and digital media, we use third-party cookies, and these parties may access this information to process it for their own purposes.

To fulfill the purposes outlined in this Privacy and Cookies Policy, it is necessary to grant access to your personal data to third parties that support the services we offer. For service efficiency, some of these providers are located in territories outside the European Economic Area that may not provide a level of data protection equivalent to that of the European Union, such as the United States. In such cases, we inform you that we transfer your data with appropriate safeguards and always ensure the security of your data. Some providers are certified under the Privacy Shield framework, and you can review their certification at the following link: https://www.privacyshield.gov/welcome.

7. Exercise of Your Rights

We inform you that you may exercise the following rights:

  1. Right to access your personal data to know which data are being processed and the processing operations performed on them.
  2. Right to rectify any inaccurate personal data.
  3. Right to erasure of your personal data, where possible.
  4. Right to request the restriction of the processing of your personal data when the accuracy, legality, or necessity of processing is in doubt. In such cases, we may retain the data for the exercise or defense of claims.
  5. Right to object to the processing of your personal data when the legal basis for processing, as indicated in section 4 above, is legitimate interest.
  6. Right to data portability when the legal basis for processing, as indicated in section 4 above, is a contractual relationship or your consent.
  7. Right to withdraw the consent given to Singularity Experts.

You can exercise your rights at any time and free of charge in the following ways:

  1. By sending an email to dpo@singularity-experts.com indicating the right you wish to exercise and your identifying information.
  2. By sending a written request to the registered office address, indicating the right you wish to exercise and your personal data.

Furthermore, when you receive any communication from us, you can unsubscribe from all previously accepted commercial communications by clicking on the unsubscribe section included in that communication.

Additionally, we inform you that the Spanish Data Protection Agency is the authority responsible for overseeing compliance with data protection legislation in Spain.

8. Data Retention

We will only retain your data for as long as necessary to maintain the relationship or to provide the service or function you have requested. Any data you provide through the channels will be blocked when it is no longer necessary to manage the service, and it will only be available if there is a legal obligation (resulting from a request from the law enforcement agencies and forces or from courts) or when you exercise your rights.

9. Types of Cookies Used on Our Website and Their Purpose

What are cookies?

Cookies are files created in the user's browser to record their activity on the website and send this information to the website owner or third parties.

First-party cookies

Technical cookies: These are the ones that enable users to navigate websites, platforms or apps, allowing them to access the different options and services available. For instance, they facilitate traffic and data communication control, session identification, and access to restricted areas. Additionally, they remember the components of each order, facilitate the purchase process, and enable users to submit registration or participation requests for events. They also provide security features while browsing, store content for video or audio streaming, and allow content sharing via social networks.

Third-party cookies

Analysis cookies: These are the cookies that enable the entity responsible for them to track and analyze the behavior of users on the websites to which they are linked, aiming to introduce improvements based on the analysis of user data usage of the service.

In particular, we use the following third-party analytics cookies:

Google Analytics: This website works with Google Analytics, one of the most widely used and reliable web analytics tools, which helps us understand how users navigate our website and how can we improve it. These cookies track data such as how long do users stay in our website, our most visited pages, and how did they find our website. For more information about Google Analytics cookies visit the official Google page.

Social cookies

Some features on this website use third-party plugins such as social media buttons from Facebook, Instagram, LinkedIn and X (former Twitter), or some videos hosted in YouTube. These third-party services may use cookies, and although we have chosen to incorporate these services into our website, we do not have control over the cookies used by these services. Since the details about those cookies may vary, we have listed information from the third-parties and provided links to their privacy policies below. The cookies used may vary depending on whether or not you are logged into the social network while visiting our website.

Managing, Blocking, and Deleting Cookies

You can allow, select, block, or delete the cookies installed on your device by configuring the options of your installed browser. You can find information on how to do this for the most common browsers through the links provided below:

However, please note that disabling or blocking certain cookies may prevent or hinder navigation or the provision of services offered on this website.

10. Security and Confidentiality

We are committed to the security of your information. In order to prevent unauthorized access or unauthorized disclosure of personal data, we have implemented appropriate technical and physical measures, as well as management processes, to protect and secure the information we collect from you.

11. Minors

Individuals under the age of 14 may not use the services available through the website without prior authorization from their parents, legal guardians, or representatives, who will be solely responsible for all actions taken by minors under their responsibility through the website. This includes providing personal data of such minors and checking, where applicable, the accompanying checkboxes. In this regard, as Singularity Experts cannot verify whether users are minors or not, it is the responsibility of parents and guardians to enable the necessary mechanisms to prevent minors from accessing the website or providing personal data without their supervision. Singularity Experts assumes no responsibility in this matter.

12. Update of the Privacy Policy

We make every effort to keep our Privacy Policy fully up to date on a monthly basis. If we make changes, they will be clearly and specifically identified, as permitted in the relationship we have established with you (for example, we can communicate the changes by email.)

This Privacy Policy has been reviewed and published on March 6, 2019.