The Last Mile Intelligent Logistics Manager is the professional in charge of the administration and management of processes in companies that need transportation and delivery of products and services. In addition to being an expert in process optimization, they must have extensive knowledge of the logistics sector. They must also have knowledge of Artificial Intelligence and other technologies, although not with technical depth, in order to take full advantage of their potential and make better decisions.
According to the consulting firm AllTheResearch, the global Artificial Intelligence ecosystem in logistics was valued at 1.7 billion dollars in 2018 and is expected to reach 12 billion dollars by 2027, with an annual growth rate of 24%. Since 2012, the American giant Amazon has had robots with Artificial Intelligence in its warehouses for inventory management and customer orders. Amazon's goal is to optimize its logistics through space, resource, and time savings, combined with the precision offered by technology like Artificial Intelligence. In 2017, Amazon introduced this technology for the first time in Spain, specifically in its warehouse in Barcelona, becoming the fourth country where the company installs automated warehouses. As for the logistics sector itself, according to data from Ramstad, more than one million contracts were generated in 2021 in Spain alone, the highest figure in the last 10 years, which means that there is still a large margin for growth. In addition, the Ministry of Development and SEPE estimate that the logistics sector currently accounts for 10% of GDP and employs 900,000 people directly . It will generate 9,500 new jobs in the next 5 years, requiring qualified training.
Artificial Intelligence is the application of engineering and computer science that seeks to simulate human reasoning in machines or electronic devices. And the e-commerce sector is experiencing a technological revolution driven by the development of technologies such as Artificial Intelligence. In the world of logistics, Artificial Intelligence represents the opportunity to develop intelligent systems that act automatically whenever certain conditions or criteria are met. This process automation will generate significant resource savings and facilitate process optimization, such as cargo transportation, inventory management, packaging customer orders, among many other possibilities. Artificial Intelligence combined with technologies such as robotics and drones will transform how companies manage their logistics, generating benefits for both the company and the customer experience.
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